Medford Fire Department Reports Expanded Staffing, New Equipment in 2024

Medford, Oregon– The Medford Fire Department reported key developments in 2024, including increased staffing, the addition of new equipment, and a focus on emergency medical services, according to its recently released annual report.

The department secured a $2.5 million Staffing for Adequate Fire and Emergency Response (SAFER) grant from FEMA, which allowed for the hiring of six additional firefighters. The added personnel enabled each fire company to operate with four-member crews, aligning with the department’s goal to enhance operational capacity and response effectiveness.

“We’ve reached elevated protection through innovative strategies that ensure prompt and effective emergency responses, enhancing the safety and security of our community,” Fire Chief Eric Thompson said in the report. “Through our strengthened emergency preparedness programs, we have fostered community engagement and education initiatives have resulted in well-informed, resilient staff and community members ready to face challenges head-on.”

The department also launched a new Emergency Medical Services (EMS) Squad at Station 13 in response to a continued rise in medical-related calls, which made up more than 60% of total call volume in 2024. The EMS Squad utilizes a smaller, more agile vehicle staffed by firefighter paramedics, aimed at improving response times and reducing wear on larger fire engines.

Medford Fire ordered a new tiller-style ladder truck to its fleet, approved by the City Council in July at a cost of approximately $2.3 million. The truck, with a 107-foot reach and dual-driver operation, is intended to replace aging apparatus and improve access in urban and commercial areas.

The department also highlighted individual recognition in 2024. Engineer Manny Sharp received the Ben Franklin Award for Valor from the International Association of Fire Chiefs. Sharp, while off duty, rescued three individuals from a residential fire, an act that drew national attention and commendation.

Throughout the year, the department responded to 22,691 calls for service, reflecting a 3% increase over the previous year. Fire-related calls decreased slightly, while medical and rescue incidents continued to climb.

The report emphasized the department’s continued focus on training, community outreach, and infrastructure upgrades as part of its long-term strategic goals.

You can read the full report here.